Learning
Histories
Planting
and Nourishing the Seed
In the early 1990's,
during Memorial's reevaluation of their role in the community, the
Board of Trustees participated in an annual Board forum and retreat
to discuss the concept of a "healthy community." Forum
speaker, Leland Kaiser, an internationally known health care futurist,
discussed the concept of "tithing" as a means for generating
funds to support innovative community health projects. This planted
the seed in the minds of hospital Board members and administrative
staff.
According to Phil
Newbold, Memorial Health System CEO, "the first time the concept
of tithing was brought to the Board - the seed did not take hold.
We did not have a specific committee designated to discuss the issue.
We needed a group to act as the gardener - to take the seed, plant
it, water it, and nourish it."
As a result of the
retreat, an ad hoc committee was formed from the Board of Trustees
of both Memorial Hospital and Health System specifically to discuss
this concept of "community health" and a tithing policy.
This ad hoc committee, which later became known as the Community
Health Enhancement committee (CHE), was chaired by Janet Thompson,
a member of Memorial Hospital's Board of Trustees. The ad hoc committee
was charged with the task of defining a "healthy community"
- just what does that mean? Once again, Leland Kaiser provided direction
to the committee, including the idea of tithing. The concept of
a tithing policy challenged Memorial to designate 10 percent of
their net revenues every year to new innovative health initiatives.
Not all the Board members or hospital staff were supportive of the
concept of "community health" or tithing at first.
One of the issues
that the committee discussed revolved around rate reduction. Several
members asked why the hospital, if able to contribute to the community
in this way, could not reduce rates for its patients? Mark Chambers,
Memorial Hospital and Health Foundation Vice President, explained,
" there are three reasons why we should tithe and not reduce
rates for our customers; first, the establishment of a rate structure
is highly complex due to the selling of contracts for health services
and is therefore not meaningful; second, the hospital needs to generate
cash reserves in order to be able to make capital investments (equipment,
land, etc.), if you give something away, the chances of getting
it back are slim; and lastly, the availability of funds assures
accountability in community stewardship and the community benefits
through these funds."
Historically, excess
revenues for community-owned institutions like Memorial Hospital
have been reinvested in the community by creating new health-care
facilities and new health-care services. This was new ground. These
discussions were about doing something that was new and different,
maybe even radical in the governance function. But offering prospective
benefits that could have greater impact on the health status of
our community.
According to Janet
Thompson, CHE Chairperson, "the committee got into several
conflicting discussions about whether to be focusing on 'the forest'
or 'the trees.' We needed to decide whether to fund lots of different
projects or focus our efforts on specific initiatives geared toward
our definition of community health." There were several strong
personalities on the ad hoc committee. Sometimes the conversation
would get diverted, the committee would get off track, but with
persistence they would eventually return to the task of defining
and setting policy related to community health and tithing.
After many meetings
and much discussion the committee agreed that tithing was a good
idea. However, there was a great deal of deliberation about how
to structure the tithing policy. Janet Thompson, described some
of the committee's examination: "We struggled between a set
amount of money versus a percentage. We talked about what would
happen if we had a bad year and were using a set amount and couldn't
meet program expectations. We definitely did not want to fund projects
one year and then not be able to follow through on commitments."
The questions raised during these meetings led the committee to
create a Community Benefit Policy. The original Community Benefit
Policy set the tithing concept down on paper. It outlined a purpose,
definition of programs, criteria, methodology and assessment mechanisms.
Throughout initial
discussions regarding "community health" and tithing there
were several individuals who persisted in asking why - why does
Memorial want to tithe? Hospital President and Health System CEO,
Phil Newbold believes that, "Tithing is the greatest accelerant
(to becoming really involved in improving community health) you
can do, it gives you the resources and commitment you can't get
any other way. I tell people as soon as you do this, you're absolutely
going to take off!" He asserts that tithing will do the following
for an organization:
1. It converts it
from an idea, "a nice thing to do," into a board approved
policy. It formalizes the idea into something that can be implemented
and accounted for. If it is not a policy it ends up being something
that sounds nice and that you may "get around to" later.
2. It takes away
all the arguments about how much you should be doing - it fixes
a number (a percentage). It creates something that is controllable.
3. It is pre-funded
from the year before. Therefore you always have the funds available
and set aside and don't get into budget competition with current
operating needs.
4. It forces you
to adopt criteria for how to invest those new tithing dollars. It
obligates you to think through the implementation of the policy,
to target your investment and create a mechanism for reporting results
back to the Board
In 1993, when the
tithing concept was accepted and used to create the Community Benefit
Policy, the ad hoc committee formally evolved into the Community
Health Enhancement committee (CHE). It was from this point forward
that the seed began to sprout into the Community Benefit Fund, a
"giving tree" of resources designated to partner with
those projects deemed Community Health Enhancement Initiatives.
These initiatives would be specifically and consciously directed
toward new, innovative and never-been-tried-before initiatives.
Clearly, this was going to require getting back in touch with the
community we serve, on a scale that no one back in 1993 could fully
appreciate.
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