Learning
Histories
Preparing
for Opening Day
In order to prepare
for opening day, February 12, 2000, Memorial needed to execute much
of the Marketing Action Plan. By late December 1999 Memorial had
already enacted some of the plan while the museum was being assembled.
However, they needed to focus on the grand opening and generate
community awareness. They started to build enthusiasm for the project
within the community by writing and releasing information about
the project. Several of the press releases and other promotional
information were beginning to circulate throughout the Michiana
region.
The HealthWorks!
Kids Museum logo had been incorporated into several marketing pieces
including: note cards, letterhead, envelopes, business cards and
other communication pieces. The brochure and other community-oriented
marketing pieces were also completed during this period.
Memorial also believed
that creating a web site would be an important way of continuing
the connection to children, their teachers and parents - "extending
the HealthWorks! Experience!." To that end they developed the
plans for the web site which included the following: to provide
useful, clear and inviting information to the three primary target
groups: kids, parents, educators; to build awareness about HealthWorks!
And prompt calls for: sponsorship, memberships, visits, and volunteers;
to provide additional recognition and thanks to donors; to provide
health information that is easy to locate; to offer direct access
for post-visit feedback from children and/or educators; to excite
and entertain children with pre- and post- visit on-line activities;
to assist educators with last minute field trip details; to help
educators understand the worthwhile educational value of a visit.
You can visit the current version of that web-site, right now, at
www.qualityoflife.org/healthworks.htm.
Memorial decided
that opening day would need to be fun and exciting! They contracted
nationally known television personality, Bill Nye, The Science Guy,
as the keynote speaker. In mid-December, Memorial announced an essay
contest with the first place winners, their teacher and parents
winning a lunch with Bill Nye. The contest required children ages
5-12, living in the Michiana region, to write an original 300-word
essay addressing their "plan to live 100 healthy years."
Below are a few of the wonderful essays Memorial received.
Derrick Brewer,
Age 5
My Plan to Live
100 Healthy Years!
I have a friend
that is old and his name is Russell. He is 94 years old. He likes
flowers a lot. He has gobs of pretty flowers in his yard. He spends
lots of time in his flower gardens. He shares his flowers with
us. He cuts up all his own firewood. He gets lots of exercise
and breathes lots of fresh air when he's outside in his flower
gardens and cutting up his wood. Russell eats strawberries and
blueberries and rhubarb and not very much candy. We go berry picking
with him. Russell is nice. He does nice things for other people.
He gave me a rock that was his when he was a baby. I like the
rock. I like Russell. When I get old, I hope I'm just like Russell.
Being outside and getting lots of exercise and eating good things
and being nice will help me be like Russell. My dog is up in Heaven.
He name is Toby and I still love him very much. He lived to be
16 years old. He was outside and got lots of exercise and ate
good food and was very nice too.
Taylor Leigh
Marks, Age 8
My Plan to Live
100 Healthy Years
I would start
now, at 8 years old. I'll eat healthier, I would plan my daily
diet which would include raw carrots and lots of soups. I would
have a black dog to keep me safe. Having a dog lowers your blood
pressure. I would take my dog for walks which would help both
of us because my dog and I would get plenty of exercise. I would
collect my own herbs and spices to make tea. I would have a goat
so that I could drink goat's milk. I would have a cottage by the
woods away from the city pollution. On rainy days I would sit
in my cottage and read books to keep my mind healthy. I would
go to church to keep my spirit healthy. I would choose not to
smoke and not be around people that did. I would make beautiful
necklaces out of vines and things that I found in the woods. These
are the things I would do to live 100 healthy years.
The early marketing
efforts, including the South Bend Tribune coverage, and the immense
popularity of Bill Nye were all factors that contributed to the
huge turn-out of people for the grand opening of HealthWorks! A
small "crisis" situation developed when 2300 people arrived
and there were only seat planned for about 1000. In fact, the Century
Center (the facility where Bill Nye appeared) was filled to capacity
and additional rooms were also filled for the "real-time"
video broadcast of the presentation. With additional people wanting
to see Bill Nye, he agreed to shorten his first presentation and
add a second to the plan. This enabled us to give everyone who came
to Century Center an opportunity to hear Bill Nye. We did not anticipate
the large numbers of people who turned out at HealthWorks!. HealthWorks!
staff responded extremely well to this "crisis" situation
by adapting quickly to meet the needs of the day. Overall, grand-opening
day was a big success.
The media attention
for this event was fabulous and helped general a great deal of interest
and enthusiasm for HealthWorks! An article appeared in the South
Bend Tribune on Sunday, February 13, 2000 that featured Bill Nye
and HealthWorks! In addition, USA Today's web-site featured an article
titled, "Museum takes kids-eye view of health" on February
14, 2000. These were both a boost for opening day.
The first week HealthWorks!
was open for school groups and the general public, the week following
grand-opening, was very calm in comparison. Many of the technological
and exhibit issues were resolved and the "test run" gave
staff and technical personnel the opportunity to see how things
would actually operate. According to Becky Williams, HealthWorks!
Educator, "It was actually very good that this crisis occurred.
It gave us an opportunity to pull together and showed us the potential
for HW! It made opening day seem like a piece of cake!"
The time, energy
and resources spent creating HealthWorks! would only be a prelude
to the adventure that was about to begin. The vessel was complete
and had set sail but the journey was only just beginning.
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