Learning
Histories
Summary
At least 10 years
have passed from the first time that Memorial administrators gathered
to talk about the concept of a "healthy community" until
the opening of HealthWorks! Kids' Museum. The creation of the museum
itself had occupied a little over three years and it is, even now,
only just leaving the dock. Memorial's hope is that they have built
something that will accomplish all of its goals, but they are mindful
of the fact that there will be unexpected leaks, rough seas and
the occasional pirate ship on the horizon.
Memorial discovered
that the present facilities for ambulatory rehabilitation and the
health and fitness club were too small and too spread out to properly
serve their growing client base. To remedy this situation, they
decided to build a facility which would encompass both of these
programs in a central location in downtown South Bend, Indiana.
Memorial's desire
to engage a broad range of community members, beyond just those
using the fitness or rehabilitation centers, made them first consider
the addition of a community room in the Memorial Leighton HealthPlex.
After a visit to a children's health center, one of the Vice Presidents
suggested transforming the concept of a simple community room into
a children's health learning center. As further research and investigation
took place the idea grew into an innovative, interactive learning
environment occupying the entire second floor of Memorial's newest
building. This museum would be a great, new kind of resource for
"creating healthier communities."
Memorial embarked
on a series of focus groups, site visits and conversations with
experts from the worlds of education, technology, entertainment,
psychology, museum design, health and medicine with a goal of creating
the best, most audacious facility possible. To this end they hired
a design team, organized local committees to represent the stakeholders
and went to work deciding what it was they wanted to teach and how
they planned to do it. Memorial's overarching theme instructed children
that the health choices they make today have significant consequences
for them tomorrow.
As the curriculum
group developed experiential and educational goals for the facility
the designers, Jeff Kennedy and Associates, were at work creating
several documents which drew sample exhibits from other children's
museums in the United States and Ontario, Canada. Through a lengthy
process of video conferences, phone calls and in-person meetings
they created a final list of exhibit components and a floor plan
for the new facility which they subsequently named HealthWorks!
Kids' Museum. HealthWorks! would include a theater (The Main Brain),
three exhibit floor thematic zones (MindWorks!, BodyWorks! and All
About Me!), a resource center, offices and two classrooms.
It was extremely
important that the classroom spaces be as innovative and exciting
as the exhibit floor. To assist in this, planners equipped them
with large, attractive props, state-of-the-art technology and media
equipment and simple and direct items like "write-on-the-walls"
poster-friendly wall coverings. The classrooms were also designed
to be flexible, not only to suit a variety of HealthWorks! programming,
but also to accommodate usage by other outside groups in the evening
hours.
The creation of
the physical spaces depended on the expertise and proficiency of
the designers and various contractors and sub-contractors. In the
creation of HealthWorks! they called upon traditional construction
interests- architects, plumbers, carpenters, etc.- as well as creative
software developers, museum exhibit fabricators, graphic and interior
designers and even a company whose main product is the construction
of athletic climbing walls. Clear communication and well orchestrated
coordination were vitally important during the building stage.
Memorial recognized
that building and equipping this children's museum was one step
in the process. The next step was to bring educators and staff together
to implement the mission: to engage children in discovering and
embarking upon lifelong journeys of healthy living. Capitalizing
on HealthWorks! fun and innovation, they crafted job descriptions
that were anything but ordinary. The director would be the Visionary
Potentiator of Pumped-up Kids, the education director would be a
High-Flying Kid Motivator and the media/technology needs would be
met by the in-house Techno-Wizard. Initial plans were for a small
additional staff of three part-time and one more full-time employee
and a group of either contracted individuals or Memorial staff members
serving as classroom teachers.
Most amazing in
this process was the overwhelmingly positive reaction. Some members
of the community focus groups came forward, members of the Junior
League for example, offering both staffing and financial assistance.
Others would later step forward or be reached by Memorial's Foundation
staff. This campaign utilized a multi-pronged approach including
traditional foundation routes, one-on-one meetings with identified
community supporters as well as making contact with individuals
and organizations outside Memorial's traditional region.
During this period
an Evaluation Design Team came together to discuss how to go beyond
kids (at the museum) to the people who are their primary teachers
and role models, and to systems that intersect with kids in the
many facets of their lives. The overlapping of child, community
and museum would form a major component of the evaluation design.
The group developed a three sphere model as a graphic illustration
of the concept. Memorial asked themselves, "What is it that
this new facility has to offer the community?" This idea of
measuring what matters most became a slogan for the Evaluation Design
Team: We measure what we value. We value what we measure.
As the opening day
drew near, the Memorial team found themselves in a process of finalizing
and refining. While many people's work would be completed when the
doors of HealthWorks! Kids' Museum opened, implementing the healthy
community mission would be just beginning. To reach these goals
Memorial selected key staff members and developed a volunteer structure.
They had been fortunate that some of the early committee members
and their organizations had long ago pledged volunteer support for
the venture.
What began as broad
conversations about educational goals later became lesson plans
and blueprints for necessary classroom props. The HealthWorks! team
created materials to explain the links between the curriculum and
several state health education models, and determined contents for
pre- and post-visit mailings.
Plans were also
made for what would happen on a daily visit to the center. Admission
cost, visitation scheduling, confirmation and conduct were determined
while the marketing and publicity were reaching the wider community.
Some of the marketing utilized a "sneak peek" approach,
highlighting the arrival of individual exhibits and their installation
onto the exhibit floor. With all of the elements finally together
they were ready for opening day.
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